Repeat Violations Scoring and Reports

OPTIONAL FEATURE - Contact your RizePoint representative to enable/disable this option.

This option allows users to create both management and feedback reports that indicate the areas in which repeat violations occur. A different point value can be assigned to an answer when that choice is selected on a successive audit. Reports can then be generated that clearly indicate where problems exist.

Assigning repeat point values to answer choices:

1. Log on as a user with both SYSTEM SETUP ACCESS and FORM - ADMINISTRATION permissions.
2. Go to Audit > Audit Setup > Audit Forms.
3. Navigate to the form.
4. Locate the question that you want to flag for repeat violations.
5. Select each answer choice and assign the appropriate point values.
   
   

   In the REPEAT POINTS field, enter the number of points that this answer receives when it is selected on a successive audit.

   In the REPEAT POINTS POSSIBLE field, enter the total possible points for this question on a successive audit.

6. Click SAVE & RETURN. The repeat points are displayed in the Choice Definition screen.
   
   
7. Repeat this process for all questions to which you want to assign repeat point values.

If no values are entered in the REPEAT POINTS and REPEAT POINTS POSSIBLE fields, the repeat values default to the values specified in the POINTS EARNED and TOTAL POINTS POSSIBLE fields.

Specifying REPEAT FORMS:

REPEAT FORMS are the forms that contain the same audit categories and questions as this form. They are forms that need to be searched to determine if a repeat selection has been made. Several steps are required to determine if a repeat selection has occurred:

• RizePoint first looks at the REPEAT FORMS and determines which results were from the latest audit conducted on the location.
• Next, it searches those audit results to see if they contain the same Audit Category ID and Question ID as the current form.
• Then, each answer choice selected on the last audit is compared to the answer choice selected on this audit.
• If the choice text is the same on both, it is tagged as a repeat violation and the appropriate point values are assigned.

If this is a brand new audit form and the questions you want tagged as "repeat" don't appear on any other forms, then the only audit form you'll need to designate as a REPEAT FORM is this form. As a result, an audit conducted on a location using this form will now be compared with the last audit done on the same location using this, the same, audit form.

However, if the same question(s) currently appear on other forms as well, and you want to compare answer choices from another form with answer choices from this form, you'll need to designate the other form as a REPEAT FORM.

For example, let's say your organization has been using an audit form that contains questions that you want to tag for repeat violations. Because audits have already been conducted on the audit form, you can no longer make changes to the point values assigned to answer choices. Therefore, you'll need to make a copy of that audit form, and then change the name of the audit form. (Audit Names must be unique.)

Now both forms contain the same questions. In order to compare the answers from audits conducted on the new form with answers from a previous audit conducted on the old form, you'll need to mark the old form as a REPEAT FORM of this form. In addition, you'll want to also designate this form as a REPEAT FORM, so that subsequent audits conducted on the form are also compared for repeat selections.

1. From the Setup screen, select REPEAT FORMS.
   
   
2. In the Repeat Forms screen, click the Forms - SELECT button to display a list of all audit forms.
   
   
3. Select the forms you want to designate as REPEAT FORMS for purposes of repeat scoring.
4. Click SAVE.
5. Click RETURN to return to the Setup Options screen.

If no REPEAT FORMS are designated, no comparisons are made, and any repeat point values that may be assigned to an answer choice are ignored.

Generating a REPEAT VIOLATIONS feedback report:

1. From the Setup screen, select FEEDBACK REPORTS.
   
   
2. Select REPEAT VIOLATIONS REPORT.
   
   
3. Click OK.

Creating a REPEAT VIOLATIONS management report:

1. Log on as a user with REPORT ADMINISTRATION permissions.
2. Go to Reports > Report Setup > Create Management Report.
3. Click NEW to create a new management report.
4. Select REPEAT VIOLATIONS from the Report Type drop-down list.
   
   
5. Configure the report to meet your needs. If you want users to be able to view the report broken down by audit categories and/or report categories, be sure to select the REPORT CATEGORY and AUDIT CATEGORIES options in the Show Report Configuration Options at the bottom of the report definition screen.
   
   
6. Click SAVE & RETURN to save the report.

Viewing a REPEAT VIOLATIONS management report:

1. Log on as a user with MANAGEMENT REPORT - VIEW permission.
2. Go to Reports > Management Reports.
3. Navigate to, and select, the REPEAT VIOLATIONS report that you created.
   
   

   You may click the REPORT SETUP link to change the configuration options of the report.

4. To view a specific audit summary, which includes repeat point values earned, click the Location Name link of the audit you want to review.

ref: RepeatPoints