Approving a Waiver

OPTIONAL FEATURE - Contact your RizePoint representative to enable/disable this option.

You will be notified by email when a waiver is awaiting your approval.

1. Go to Audit > Approve Waivers. A list of waiver queues associated with roles to which you have been assigned is displayed.
   
   
2. Select the queue. A list of waivers currently awaiting your approval is displayed.
3. Click the WAIVER REFERENCE link to view the waiver.
   
   
4. You have following options:
   • ADD INTERNAL NOTES TO THE WAIVER REQUEST - To add internal comments to this waiver request, click the EDIT button, then enter your comments in the Internal Comments field, and click the SAVE button. These comments are only available to users who have access to the APPROVE WAIVERS command in the Audit menu. They are not displayed in the History section of a waiver request.
     
     
     

     When a waiver expires, the type will automatically change from Approved to Expired. This could potentially trigger an email notification to the requestor and/or added recipient depending on settings.

    

   • APPROVE - Click the APPROVE button to approve the waiver, enter any supporting comments/notes in the field provided, then click the SAVE button. The appropriate email will be sent to the next queue. Note that the comments entered when approving a waiver are displayed in the History section of the Waiver request.
     
     
   • DECLINE - Click this button to deny the waiver request. The approval workflow stops, and an email will be sent to the Primary Contact of the location requesting the waiver. The entry in the STATUS column changes to DECLINED.
   • REQUEST ADDITIONAL INFO - Click this button to request more information from the location requesting the waiver. When you click this button, the SEND EMAIL window opens. You may select an existing template (if one has been provided) or select NONE from the template droplist to create a new email. Once the email has been sent, the entry in the STATUS column changes to INFORMATION REQUIRED. When the required information has been provided, the status changes to IN PROGRESS again.
     
     

ref: Waivers