Dynamic Question Functionality

OPTIONAL FEATURE - Contact your RizePoint representative to enable/disable this option.

RizePoint now provides the ability to dynamically generate questions while an audit is being conducted. Target questions appear only when triggered by a specific answer to a question. Once a question has been tagged as a triggered question (target), it is ignored unless triggered by a specific answer.

In the hotel industry, for example, perhaps only some of the locations being audited have exercise facilities on the grounds. If the form includes the question, "Does this location have exercise facilities?" and the answer is YES, additional questions can be triggered. If the answer is NO, the questions relating to exercise facilities simply do not appear.

Dynamic question functionality is not available if the Re-Audit type is set to MANUAL in the audit form configuration.

 

AUDIT FORM SETUP

Additional audit questions can be triggered by specific answers and dynamically generated. These questions are configured and tagged in Audit > Audit Setup > Audit Forms.

To associate additional questions to a particular answer:

  1. Locate the answer that you want to trigger additional questions. Note that only answers to radio and drop-list question types can trigger additional questions. However, the question that is triggered may be of any type.

  2. Click on the answer that you want to designate as a trigger for additional questions. This opens the Choice Definition screen for the answer you selected.

    The bottom of the screen contains a "Triggered Questions" section. NOTE: This section only appears when editing an answer. It does not appear when you initially define the answer.

  3. Click the ADD button.
  4. In the Choice Edit screen, select the questions you want triggered by this answer. You may select any number of individual questions, entire audit categories, audit subcategories, or any combination of these. Any questions/categories selected here will only be seen when this answer is selected.


  5. Click SAVE & RETURN. The number of questions triggered by this answer now appears in the Trigger Count column.


Note that when this option is enabled, the Question List contains two additional columns:

In addition, the VISIBLE field in the Question Profile page displays either YES (always visible) or TRIGGERED (if triggered by the answer choice of another question). If this is a triggered question, clicking the TRIGGERED link opens the Choice Profile page.

 

EXAMPLE

In this example, a YES answer to Question #1 has been associated with Question #2.

If the answer to Question #1 is NO, the auditor moves on to the next question on the audit form, Question #3.

If the answer to Question #1 is YES, then Question #2 appears.

 

A YES answer to Question #4 has been associated with Questions #5 and #6.

If the answer to Question #1 is NO, the auditor moves on to the next audit category, since no further questions appear in this audit category.

If the answer is Question #4 is YES, then Questions #5 and #6 appear.

 

None of the answers to any of the questions in Audit Category 3 have been associated with any specific questions, so all of these questions appear on the audit form.

 

 

Online audits: If at all possible, the last question on an audit form should NOT trigger other questions; otherwise, the "approve audit" dialog displays before the triggered questions are presented. If the last question must trigger other questions, either designate all questions as "not required" to prevent the dialog from displaying before the triggered questions are answered, or select the ONLINE AUDITS: DISABLE APPROVAL PROMPT option in the audit form configuration file to suppress this dialog entirely.

 

ref: dynaquest