Program Management User Types

When you're using Program Management, you will need to become familiar with the personas in the table below and identify the appropriate person(s) within your organization for each.  

NAME	DESCRIPTION
RizePoint Administrator*	The RizePoint Administrator is a RizePoint employee who enables the system components for the program and activity types that have been purchased by you, the RizePoint client. This person also enables the Program Management (labeled Programs *NEW*) main menu button in the application.
Client Administrator	The Client Administrator is from your organization. After Program Management has been set up by the RizePoint Administrator, the Client Administrator defines and configures each Program Management campaign and its associated activities.
Parent or Supplier Company, Location Users	These are persons at the parent company or location level who are designated to complete onboarding tasks that have been set up by the Client Administrator.
Participants	Participants are invited to a campaign via an email from the Client Administrator. They are the persons who directly complete activities assigned to them.
Targets	Targets are suppliers and facilities that are submitted during the onboarding process.

*The RizePoint Administrator is a RizePoint employee. You do not need to assign this persona to anyone within your organization.

For an overview of the Supplier Onboarding process, see the Supplier Onboarding Workflow.

• Program Owner - Person who defines and configures the campaigns and activities for programs only they manage. In some organizations this may be the same person as the Client Administrator.
• Observers - Those persons who are assigned to a program or a campaign. Observers have read-only access to programs and campaigns so they can monitor progress.