Partner Administration

OPTIONAL FEATURE - Contact your RizePoint representative to enable/disable this option.

This option allows organizations with whom you partner, such as franchisees, vendors, suppliers, etc., access to specific components of the RizePoint application. These partners can then set up their own multi-level management hierarchy, associate their stores, and then assign their users to various management levels. For example, a franchisee owner with several stores can access the RizePoint website, then set up their own management structure. They can then add their own users and assign them to roles, providing them with the permissions necessary to access feedback and management reports.

RizePoint will set up the top management record in the hierarchy. RizePoint will also create a user for each franchisee to serve as partner administrator, allowing them to manage their own management structure and their own users.

RizePoint will perform the following setup:

• Create two roles, with the necessary permissions, on the host site:
  • a role for the franchisee administrator
  • a role for the franchisee User
• For each franchisee, RizePoint will create a user who will serve as the administrator for the franchisee. Both the administrator and user roles will be assigned to this user.
• For each franchisee, RizePoint will create the top-level management record for and associate the Franchisee Administrator to this record. This user will then be able to create a management hierarchy, and assign locations and users to various levels within the hierarchy.

Once setup by RizePoint is complete, franchisee administrators can set up their own management hierarchy. See Franchisee Self-Management for details.

ref: PartnerAdmin, MultipleMenus