Last updated: 10 November 2017
RizePoint's Explanation of Supported Technology provides general information outlining when devices support expires. Devices are moved from Tier 1 to Tier 2 support according to the Tiered Support Guidelines. This table provides a more detailed device list for supported devices.
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Apple and Android device support:
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The table below is updated as new devices or
technologies become part of our supported list. The support window will
be closing soon for the devices displaying in red.
DEVICE/TECHNOLOGY |
TIER 1 SUPPORT BEGINS |
DEVICE SUPPORT EXPIRES |
Apple iPad Air (1st Generation) |
1 November 2013 |
1 November 2017 |
Apple iPad Air 2 |
22 October 2014 |
22 October 2018 |
Apple iPad Air 2 (32 GB and 128 GB) |
Re-released 7 September 2016 |
7 September 2020 |
Apple iPad Mini 2 |
12 November 2013 |
12 November 2017 |
Apple iPad Mini 3 |
22 October 2014 |
22 October 2018 |
Apple iPad Mini 4 |
9 September 2015 |
9 September 2019 |
Apple iPad Pro 12.9" Display |
11 November 2015 |
11 November 2019 |
Apple iPad Pro 9.7" Display |
31 March 2016 |
31 March 2020 |
Apple iPad (2017) |
24 March 2017 |
24 March 2021 |
Apple iPhone 5c / 5s |
20 September 2013 |
RETIRED |
Apple iPhone 6 / 6 Plus |
19 September 2014 |
19 September 2018 |
Apple iPhone 6s / 6s Plus |
25 September 2015 |
25 September 2019 |
Apple iPhone 7 / 7 Plus |
7 September 2016 |
7 September 2020 |
Apple iPhone 6se |
31 March 2016 |
31 March 2020 |
Apple iPhone 8 / 8 Plus |
22 September 2017 |
22 September 2020 |
Nexus 6 Phone |
15 October 2014 |
15 October 2017 |
Nexus 9 Tablet |
3 November 2014 |
3 November 2017 |
*Samsung Galaxy Tab A |
1 May 2016 |
1 May 2019 |
*Samsung Galaxy Tab S2 |
3 September 2015 |
3 September 2018 |
*Samsung Galaxy Tab S3 |
24 March 2016 |
24 March 2020 |
*Samsung Galaxy S6 Smartphone |
10 April 2015 |
10 April 2018 |
*Samsung Galaxy S6 Edge Smartphone |
10 April 2015 |
10 April 2018 |
*Samsung Galaxy S7 Smartphone |
11 March 2016 |
11 March 2019 |
*Samsung Galaxy S7 Edge Smartphone |
11 March 2016 |
11 March 2019 |
*Samsung Galaxy S8 Smartphone |
21 April 2017 |
21 April 2020 |
* These newer Samsung devices use an operating system that is not supported with the current version of 360 Mobile Auditor. To use these devices you will need to upgrade to the new RizePoint Mobile Auditor.
This table contains a list of devices that were previously supported, but their support window has now expired.
DEVICE/TECHNOLOGY |
TIER 1 SUPPORT BEGAN |
DEVICE SUPPORT EXPIRED |
Apple iPad (1st Generation) |
1 April 2010 |
1 April 2014 |
Apple iPad Mini (1st Generation) |
2 November 2012 |
2 November 2016 |
Apple iPad 2 |
11 March 2011 |
11 March 2015 |
Apple iPad 3 |
16 March 2012 |
16 March 2016 |
Apple iPad 4 |
2 November 2012 |
2 November 2016 |
Apple iPhone 3S |
1 June 2009 |
1 June 2013 |
Apple iPhone 4 |
24 June 2010 |
24 June 2014 |
Apple iPhone 4 (8GB White) |
1 April 2011 |
1 April 2015 |
Apple iPhone 4s |
14 October 2011 |
14 October 2015 |
Apple iPhone 5 |
21 September 2012 |
21 September 2016 |
Nexus 4 Phone |
13 November 2012 |
13 November 2015 |
Nexus 5 Phone |
31 October 2013 |
31 October 2016 |
Nexus 7 1st Gen Tablet |
13 July 2012 |
13 July 2015 |
Nexus 10 Tablet |
13 November 2012 |
13 November 2015 |
Nexus 7 2 Gen Tablet |
26 July 2013 |
26 July 2016 |
Samsung Galaxy Tab 2 (US) |
22 April 2012 |
22 April 2015 |
Samsung Galaxy Tab 3 |
1 July 2013 |
1 July 2016 |
Samsung Galaxy Tab Pro |
2 January 2014 |
2 January 2017 |
Samsung Galaxy S3 Smartphone |
29 May 2012 |
29 May 2015 |
Samsung Galaxy S4 Smartphone |
27 April 2013 |
27 April 2016 |
Samsung Galaxy S5 Smartphone |
11 April 2014 |
11 April 2017 |
