Almost all RizePoint clients have multiple locations—and all have quality assurance as a top priority. In organizations around the world, there are small teams—sometimes only one person—that are responsible for ensuring global quality assurance for a brand. In addition to being responsible for quality assurance, the team often has other responsibilities, thus making it a challenge to manage all aspects of quality assurance.
Program Management empowers a small team to equip many people with the tools to achieve their brand promise of quality assurance.
When you use Program Management, a designated Client
Administrator from your organization creates one or more campaigns
within a program. Each campaign houses one or more activities (also called
tasks) that must be completed.
/Images/ProgramManagementHierarchy.png "Program Management")
NAME |
DESCRIPTION |
EXAMPLES |
| Program | Programs are initially set up by RizePoint, then managed by your organization's designated department or business group. The person who manages programs within your organization is called the Client Administrator. | Supplier
Quality Program
Food Safety Program Risk Management Program Quality Assurance Standards Program |
| Campaign | Campaigns are created and set up by your organization's Client Administrator. A campaign is a time-based project within a program. It is made up of a group of tasks that must be managed and completed within a given start and end date. You may assign as many campaigns to a program as necessary. | Supplier
Onboarding
Annual Supplier Maintenance Monthly Location Training |
| Activity | An activity is a single task within a campaign that must be completed by a specific due date or within a given time period. You may assign as many activities to a campaign as necessary. | Invitation
to enter supplier information
Upload required insurance indemnity documents Complete an audit or a self-assessment View a training video |
For an overview of the Supplier Onboarding process, see the Supplier Onboarding Workflow.
See also: Program Management Permissions, Program Management User Types, Onboarding Suppliers.
Tag Management allows the Client Administrator can create tags and associate them to the Program, Campaign and Activities as an aid for searching, grouping, filtering and reporting. Tags can be used for future searching and reporting. (SYSTEM > MANAGE TAGS)
Workflow - the sequence and process that the activities and campaign progress through from start to finish
ref: MissionControl