Mobile Auditor Video Attachments

OPTIONAL FEATURE - Contact your RizePoint representative to enable/disable this option. Once enabled, this feature will allow you to attach video, image, and non-image files to an audit.

An optional feature within Mobile Auditor enables you to attach and upload videos that have been recorded during an audit. On Android devices you can capture up to five (5) seconds or ten (10) MB of video (whichever limit is met first). On an iOS device, you can capture up to five (5) seconds of video.

Because this functionality requires storage projections and planning, you will need to contact your RizePoint Client Account Executive for pricing, feature set up and contract amendments.

About Video Attachments

• The following permission must be enabled for Roles or Users who will utilize this feature: Mobile Auditor - Multimedia Upload. This permission allows a user to upload multimedia files in Mobile Auditor. See Permissions.
• When enabled, a video can be captured offline with your device then uploaded when a user connects and updates.
• Uploaded videos will be deleted from the device after the user connects and updates with Mobile Auditor.

The default resolution setting on many of today's devices is very high (often it is full HD or even 4K). For this reason, RizePoint recommends that users lower the image and video resolution settings on their devices when capturing audit-related images and videos. Doing so will increase the length of video they can capture (up to the size or time limits stated above) and will keep audit result upload times to a minimum. Resolution settings are configurable on each device and must be set by the device owner. RizePoint does not change resolution settings on individual devices.

As of October 2016, it is possible to upload audit-related videos captured on your device. However, downloading videos from Audit Results for later offline viewing is currently not available. If that is a feature you would like to have developed in the future, please notify your RizePoint representative to add this as a product feature request.

See also Mobile Auditor File Attachments.

To upload a video in Mobile Auditor

Mobile Auditor only allows you to attach videos to an audit if you have taken the video on your device from within the Mobile Auditor app. If you have a video on your device that was not taken from within Mobile Auditor, you will not be able to attach it to your audit.

1. From within an audit, select the ellipsis points next to the question to which you want to attach a video.
   
   
   
2. Select ADD NOTE.
   
   
   
3. Click on CAPTURE VIDEO, then use your device to capture the footage you need. If the video is satisfactory, your device may prompt you to keep the file.
   
   
   

   When your device reaches the time or memory limit, a dialog box similar to the one below may display.

   
   
4.  The captured video will display in thumbnail view below the comment box for that question. Click the X on the image thumbnail to remove the video attachment from the audit question.
   
   
   
   You can click on the image and replay the captured video on your device. Click CLOSE to return to the Notes section.
   
   
   
5. Click SAVE.
   
   
   
6. After the audit has been completed, any captured video(s) that you attached to this audit will be viewable from within the Mobile Auditor Standard Report. To access the video from within the audit, click REPORTS from the hamburger menu on the top left corner. The Standard Report will display.
   
   
   
   
7. Scroll to the question to which you attached the video. A thumbnail of the video will display.  Click on the thumbnail to play the video.
   
   
   
   

Viewing Mobile Auditor attachments in Corrective Action Management (CAM) Details

If one or more questions in an audit were pre-configured to create a Corrective Action Management (CAM) Action Plan and the response to the question resulted in a non-compliant response, you will be able to view the CAM Action Plan in the CAM grid. Any files that you attached will also display in the CAM Plan Details.  For more information about CAM, see Corrective Action Management Setup Steps and View Action Plan Details.

Viewing CAM Action Plans and their attachments generated from within Mobile Auditor

1. From the main menu, navigate to ACTION PLANS > PLANS.
2. Select the correct Action Plan.  The Plan Details will display below the selected Action Plan item.
   

   If the list is very long, you can filter on one or more columns to find the Action Plan you're looking for. For more information about using CAM grid filters, see Navigating the CAM Grids.

    
3. View the attachments that you attached in Mobile Auditor in the Plan Details. The CAM item below shows the following attachments:
   
   ●  A picture previously stored on the device and attached to the comment
   ●  A picture captured with the device and attached to the comment
   ●  A Microsoft® Excel (XLSX) document
   ●  A Microsoft® PowerPoint (PPTX) document
   ●  A video captured with the device during the audit and attached in an MP4 format to the comment
   ●  A Microsoft® Word (DOCX) document
   ●  A Microsoft ® PDF document (PDF)
   
   
   
   

For video, image and non-image attachments, use ref: BinaryFileStore